Welcome to Corenzy! We specialize in premium Coffee Tables and Dining Tables designed to enhance your living and dining spaces with style, functionality, and lasting quality. Our goal is to provide beautifully designed furniture, a secure shopping experience, reliable shipping, and excellent customer support. Below are answers to some of the most common questions from our customers.

Products

What products does Corenzy offer?

Corenzy offers premium Coffee Tables and Dining Tables crafted with attention to design, durability, and everyday functionality. Our furniture collection is created to complement modern homes while providing quality and comfort.

Where can I find product dimensions and specifications?

Product dimensions, materials, features, and specifications are available on each product page. If you need additional details before purchasing, our customer support team will be happy to assist you.

Shipping & Delivery

Do you offer free shipping?

Yes, Corenzy offers free shipping on eligible orders throughout the United States.

Where does Corenzy ship?

Currently, Corenzy ships only within the United States.

How long does order processing take?

Orders are processed within 1–2 business days after payment confirmation and successful verification.

How long does shipping take?

After processing, orders typically arrive within 5–7 business days, depending on your location and shipping carrier.

How can I track my order?

Once your order has been shipped, Corenzy will send a shipping confirmation email with tracking information so you can easily monitor your package delivery status.

Can I change or cancel my order?

If your order has not entered the processing or shipping stage, you may request changes or cancellation by contacting our customer support team as soon as possible. We will do our best to assist with your request.

Payment & Security

What payment methods does Corenzy accept?

We accept the following secure payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

Is my payment information secure?

Yes. Corenzy uses secure payment processing with SSL encryption to protect your personal and financial information. All payments are processed through trusted payment providers to ensure a safe and secure checkout experience.

Returns & Refunds

What is your return policy?

Corenzy offers a 14-day return policy. Customers may request a return within 14 days of receiving their order, subject to our return terms and conditions.

How long does refund processing take?

Approved refunds are processed to the original payment method within 1–2 business days. Please note that your bank or payment provider may require additional time before the refunded amount appears in your account.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect product, please contact our customer support team immediately. Provide your order details and photos of the item, and we will work quickly to resolve the issue.

Order & Shipping Issues

What should I do if my package is delayed?

While we work hard to provide timely delivery, delays may occasionally occur due to weather, holidays, or carrier-related circumstances. If your order is delayed beyond the expected timeframe, please contact us for assistance.

What happens if my package is lost?

If your package appears lost or tracking information has stopped updating, please contact Corenzy. We will work with the shipping carrier to investigate and help resolve the issue.

I did not receive my order confirmation email. What should I do?

Please check your spam or junk email folder first. If you still cannot find your confirmation email, contact our support team and we will help verify your order details.

Customer Support

How quickly does Corenzy respond to customer inquiries?

Our customer support team responds to all inquiries within 1 business day during our regular business hours.

How can I contact Corenzy?

Phone: +1 816 421 7643

Email: support@corenzy.com

Address:
1520 Cherry St
Kansas City, MO 64108
United States

Business Hours:
Monday–Friday
9:00 AM–7:00 PM (USA Time)

Why Choose Corenzy?

Corenzy is committed to providing premium Coffee Tables and Dining Tables that combine elegant design, quality craftsmanship, and everyday practicality. We focus on delivering a smooth shopping experience through high-quality furniture, secure payment options, fast processing, reliable shipping, and responsive customer support. When you choose Corenzy, you can shop with confidence knowing that product quality and customer satisfaction are our top priorities.